Frequently asked questions

Imports & Sourcing

Do you handle full container imports from China?

Yes. We manage end-to-end FCL shipments including sourcing, booking, customs, container unloading, and inland delivery.

Do you have a team in China?

Yes. Our China-based office works directly with manufacturers to coordinate production, inspect goods, manage stuffing, and streamline export logistics.

Warehousing & Fulfillment

Can I store goods at your facility?

Yes. We offer short-term and long-term storage options, including palletized inventory, bulk goods, and cross-docking.

Do you provide pick-and-pack services?

Absolutely. We support item-level fulfillment, carton labeling, kitting, and outbound sorting tailored to e-commerce and wholesale clients.

Delivery & Transport

What kind of deliveries do you offer?

We provide last-mile parcel delivery (EV fleet), flatbed hauling for oversized goods, and Moffett-offload service for job sites.

Do you serve construction or industrial clients?

Yes. We regularly deliver to job sites, construction zones, and bin drop locations using heavy-duty equipment.

Technology & Tracking

Can I track my shipments?

Yes. Our clients receive real-time updates and digital proof of delivery through our in-house tracking system.

Do drivers use digital logs?

All our drivers operate using our internal Driver’s Log platform for route tracking, time stamps, and issue reporting.

Quotes & Contracts

How do I get a quote?

Use our online form or contact us directly. We’ll provide a custom quote based on your shipment size, service type, and destination.

Do you offer volume discounts or contracts?

Yes. We support contract logistics and offer preferred pricing for recurring shipments, dedicated routes, or high-volume clients.